Privacy Policy

Last Modified: 11-24-2025
 

Shield & Shine Supply LLC (“Shield & Shine,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you interact with us. This Privacy Policy applies to our website and any online service that links to this Policy (collectively, the “Service”). By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect and How We Use It

We collect personal information in a few limited ways:

Information You Provide Directly

You may give us personal information when you:

• Contact us through our website, email, or phone
• Request information about our products or services
• Create a customer account (for invoicing, wholesale orders, or future purchases)
• Sign up for newsletters or marketing emails

Information you may provide can include:

• Name
• Company name
• Email address
• Phone number
• Billing or shipping address
• Other information you choose to provide

Information Automatically Collected

Because our website is informational only, we collect minimal automatic data—typically limited to:

• IP address
• Browser type
• Device information
• Basic usage analytics (e.g., page views)

This data helps us maintain and improve the website.

Information from Third-Party Service Providers

If you conduct business with us (e.g., by placing orders offline), we may receive limited information from:

• Square or Stripe (for payments you authorize)
• QuickBooks (for invoicing and accounting, once implemented)

These providers may supply transaction or billing confirmations necessary to complete our services.

2. Cookies and Tracking Technologies

Our website may use basic cookies or analytics tools to:

• Maintain essential site functionality
• Understand how visitors use our site
• Improve website performance

We do not use advanced tracking scripts (e.g., Meta Pixel, interest-based advertising cookies).
You can disable cookies through your browser at any time.

3. How We Share Your Information

We only share personal information when necessary for business purposes, and we do not sell your personal information.

We may share information with:

• Service Providers
• Trusted third parties who help us operate our business, including:
• Payment processors (Square, Stripe)
• Accounting tools (QuickBooks, once active)
• Website hosting or IT support providers

These companies are permitted to use your information only as necessary to provide services to us.

Legal Requirements

We may disclose personal information if required to:

• Comply with a law, regulation, subpoena, or government request
• Protect our rights, safety, or property
• Prevent fraud or security issues

Business Transfers

If Shield & Shine Supply LLC is involved in a merger, sale, or reorganization, customer information may be transferred as part of the business assets.

4. Your Choices and Control Over Your Information

Email Preferences

If you subscribe to our emails, you may unsubscribe at any time by clicking the link in the email or contacting us.

Updating or Deleting Your Information

You may contact us at kate@shieldandshinesupply.com to:

Request a copy of the information we have about you

Update your information

Request deletion of your information (subject to business or legal requirements)

Cookies

You may disable cookies through your browser settings.

5. Interest-Based Advertising

We do not use interest-based advertising networks, retargeting tools, or social media tracking pixels.
If this changes, we will update this Privacy Policy.

6. How We Protect Your Information

We use industry-standard security and administrative safeguards to protect personal information. However, no method of transmission or storage is 100% secure. If a data breach occurs, we will take steps required by applicable laws to notify affected individuals.

7. Children’s Privacy

Our Service is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided information, please contact us so we can delete it.

8. State-Specific Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, such as:

• Right to access
• Right to delete
• Right to correct
• Right to opt out of sale or targeted advertising (we do not engage in these activities)

To exercise these rights, email kate@shieldandshinesupply.com. We may need to verify your identity before responding.

9. Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites, and we recommend reading their privacy policies before providing any personal information.

10. How to Contact Us

If you have questions about this Privacy Policy or your personal information, please contact: Shield & Shine Supply email: kate@shieldandshinesupply.com

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make material changes, we will update the “Last Modified” date at the top of the page. Your continued use of our Service after changes are posted means you accept the updated policy.